Compliance Program Case Study

 
 

The Situation

unnamed1.png

After the departure of a compliance professional, a NYSE listed public company found itself without internal expertise to maintain and enhance its compliance program. Not sure where to start, they asked Lumen Worldwide Endeavors to recommend next steps on what could be done to make things better and to provide support until a new hire was made. The only problem? The work began just as a global pandemic started to impact operations and there was an extended hiring freeze. Fortunately, they had turned to Lumen and Lumen was there every step of the way to provide the needed support until a hire was made and even afterwards through a compliance role transition guide and ongoing consulting.

The Challenge

Provide support to help the company to maintain and enhance the compliance program during a time of transition

Desired Capabilities

  • Compliance Program Foundation

  • Training and Awareness

  • Policies and Procedures

  • Investigation Management

  • Risk Assessment

  • Hiring Process Assistance

  • Board Reporting Support

 

Meaningful Outcomes:

  • Conducted a RFP and negotiated a multi-year training contract

  • Developed key policies and processes, including a policies governance framework

  • Provided support for Board reporting on compliance

  • Conducted a compliance program maturity assessment

  • Designed a cross-functional investigation management approach

unnamed2.png
 
case study, complianceLisa Beth Lentini